Technical Writer / Editor / Resume Writer

Resume Writing Services – Philadelphia, PA

We are a small resume-writing services company started in 2007, currently looking to hire an additional full-time contractor in Philadelphia.

Even if you have not majored in English, we do look for great candidates from all backgrounds. Strong technical writing skills are paramount, and consideration is based on this factor first and foremost. We value diversity among our candidates and strive to hire individuals who can think outside the box and work independently. Whatever your academic and work experience, writing should be your passion. (i.e., you keep a blog, write for yourself, etc.).

What will you be doing every day?

As a writer and editor, you will be responsible for the following tasks:

• Editing and composing an average of 12 resume/CV drafts per day. This involves revising the style and format, editing for grammar, tenses, and spelling, and rewriting content.
• Performing basic internet research and asking client questions to dig for more information.
• Prioritizing information, tailoring the resume to a specific industry or job, and identifying areas that require more information or explanation.
• Client Communication: You will be assigned to work one-on-one with your own clients, and provide customer service by email, live chat, and phone.
• Business Improvement: You will be expected to contribute to the improvement of company internal processes. How can you help us work smarter and faster?
• Administrative: You may also be occasionally responsible for additional business operations such as bookkeeping, customer service, marketing, and copy writing.
• Communicating with fellow editors throughout the day to manage the workload, ask questions, and plan priorities.

What do you need to be a good candidate?

This job requires top notch technical editing skills, as well as creative writing skills.

• You can take long, wordy explanations from clients, identify the pertinent information, and distill them down into concise bullet points.
• You can manipulate sentences and write clearly and concisely, even when you know very little about the topic itself.
• You can read between the lines, make deductions, find the gaps in information, creatively solve problems, follow style guides, and use your own good writing sense to create polished final products.
• You can spot a typo or a grammar error from a mile away.
• You act as a representative of the company with every one of your clients, demonstrating and strong business judgment and professional etiquette.
• You recognize where processes can be improved, and take the initiative to improve them.

What experience is helpful?

If you have worked, studied, or spent any of your spare time doing any of the following, let us know in your resume and cover letter.

• Tutored students in writing
• Edited any kind of copy or text for spelling, grammar, tone, and clarity
• Done any reporting or gained any journalistic experience
• Created social media posts or campaigns, email newsletters, or other marketing/PR materials.
• Maintained or wrote a blog
• Created ad or marketing copy
• Provided extensive customer service, or worked in the service/retail industry
• Created new systems, templates, procedures or processes to help save your company time or money.
• Developed new products or revenue channels
• Worked in HR or recruiting (but remember, this is a writing position first and foremost. Someone with HR experience but no writing experience will not be considered.)

What are the perks?

• A flexible work schedule. After the initial training onsite, you will have some leeway in setting your work hours and location.
• You’ll be in on the ground floor of a growing company. We are a team of four editors who work closely together every day to get the orders done. Your input and experience will help shape our processes, and your ideas will help us grow.
• Direct, personal relationship with clients. Your work will be signed under your own name, and you will email and work directly with your writing clients to gather information and create their documents. You’ll be a professional writer, not a ghost writer.
• No cubicles or TPS reports.

Is this you? Then follow these instructions to the letter to apply. (Because that’s important to us, too.)

• Email your resume to us at jobs@gmail.com as an attachment, and put your cover letter in the body of the email.
• Attach an excerpt from one writing sample that is no longer than 500 words. Tell us what it is, but do not give us anything longer than 500 words. This can be a piece from anything—an article, blog post, creative work, particularly eloquent Facebook post, etc. It doesn’t need to make sense out of context or represent the work as a whole, just send us 500 words from something you’ve written that demonstrates that you know how to put a sentence together.
• You’re going to be writing resumes, so let’s start with yours! Show us that you can follow a style guide by following these three simple rules: (Even if you don’t get the job, the advice is free and yours to keep.)
  • Organize all of your content into bullet points.
  • Give us numbers, facts, and concrete details as often as possible. Show us that you know how to quantify your achievements.
  • Begin every sentence with a past tense, active verb. “Managed…”, “Wrote…”, “Created…”, “Implemented…” are good. “Was responsible for,” “Helped…” “Attempted to…” are not.